Frequently asked questions

Call or text (864) 723-2765 during our normal business hours: Monday–Friday, 9 am–5 pm Eastern Time.

We are often busy sawing lumber and preparing blanks, so please leave a message if we miss your call. You can also email service@turningblanks.net.

Yes. Email service@turningblanks.net with the species, dimensions, quantity, and project you have in mind. We may be able to cut a blank for your project.

Check the drying designation and notes in the individual product listing. KD means kiln dried. Green/undried blanks contain more moisture and may need drying or rough turning before your project is finished.

If the drying status is unclear, contact us before ordering.

Visit our Wood Species Guide for information about individual woods and our Woodturning Education Center for project ideas, drying, sanding, and finishing guidance.

Orders with a merchandise subtotal of $249 and up qualify for free shipping within the contiguous United States. Shipping charges and taxes do not count toward the threshold.

Alaska, Hawaii, and PO boxes are excluded. See our Free Shipping Information or contact us if you have a question about your order.

We currently ship within the United States. Our wood is not prepared for export, so we do not ship internationally. We do not ship to PO boxes.

Orders ship within two business days after payment is received. This is the processing time before shipment; delivery time depends on the carrier and destination.

For orders that do not qualify for free shipping, shipping charges reflect the actual shipping costs. We do not add a handling fee.

You can use the shipping estimator in your shopping cart to check available rates before checkout.

Wood is heavy. Shipping costs depend on package weight, size, and destination. Green/undried blanks are generally heavier than comparable kiln-dried blanks, and distant or remote destinations may cost more to reach.

Combining several blanks in one order can reduce the shipping cost per piece. Orders with a merchandise subtotal of $249 and up qualify for free shipping in the contiguous United States.

Yes—pickup is by appointment. Call (864) 723-2765 before visiting to arrange a time.

Our location is 80 Winn Road, Donalds, SC 29638. We do not operate a walk-in retail store.

Your shipping confirmation email includes your tracking information. If you cannot find that email, contact service@turningblanks.net and include your order number.

Contact us promptly at (864) 723-2765 or service@turningblanks.net. Include your order number and, for damage, photographs of the packaging and affected pieces.

Shipments are insured against loss and damage. We will help resolve the issue with a replacement or refund.

Green/undried blanks are generally fully sealed in paraffin wax to slow drying and reduce checking. Kiln-dried blanks are generally sealed on the end grain to slow moisture exchange.

Wax slows moisture movement; it does not completely prevent it. Follow any specific notes in the product listing.

Our standard blanks are surface planed so the grain is visible. Products described as rough sawn retain their sawn surfaces.

Check the individual listing for surfacing information and size tolerances before ordering.

Standard-grade blanks are free of pith, checks, and cracks unless otherwise noted. Burls, one-of-a-kind blanks, and B- or C-grade material may contain defects.

Review all product notes and photographs before ordering. For individually photographed blanks, inspect the specific piece carefully. If you are unsure about a defect, contact us before purchasing.

Knot allowances vary by species and grade. Standard blanks are generally clear, but some listings allow small sound knots, and naturally knotty woods or specialty blanks may have different characteristics.

The quality notes for the individual product explain what is allowed. Contact us if your project requires a completely knot-free blank.

Check the size tolerance in each product listing. Surfacing and natural variation can make a blank slightly undersized; many listings allow variation of up to ¼ inch.

Allow enough material for your project, mounting method, and final shaping. Contact us before ordering if your project requires a minimum finished dimension.

Yes. Kiln-dried wood can still gain or lose moisture as it adjusts to your storage conditions. Let your blanks acclimate in a suitable environment before final work, and check moisture when it matters for your project.

Read our guide to kiln-dried blanks and moisture content for more information.